“A post-modern return to citizen democracy”

FrontPorchForum_screenshot_300x320.jpgMichael Wood-Lewis’s recent article on The Huffington Post highlights the great strides that Front Porch Forum (FPF) has taken since he launched it with his wife, Valerie, in 2006. In this article, Michael crystalizes the great irony of the Information Age: “In an era where national and global information is broadly available online, it seems that few of us know our neighbors and what's going on down the street.” Ain’t it the truth.

Front Porch Forum’s goal dovetails well with the Foundation’s—to help small cities and towns navigate growth and change while enhancing what they value most. FPF does just this, but on a neighbor-to-neighbor scale; residents can share announcements about key local meetings and events, encourage participation in projects, or simply post items they want to buy or sell—all via their email inboxes. Forum members are always surprised what they learn about people they’ve lived next door to for years.

We introduced the service to residents of Starksboro, Vermont, where our pilot Art & Soul Civic Engagement initiative has been underway for over a year now. The goal of the project is to use storytelling and the arts to engage citizens and implement strategies to protect and steward the Town’s shared goals. I think it’s safe to say that Front Porch Forum has not only increased participation in the project, but it has helped to bridge considerable divides in the community. Only two weeks after FPF became available in Starksboro, more than 100 households out of a total of 670 had subscribed. Today, 56% of the Town’s residents have joined the forum!

As Michael points out in his Huffington Post artice, “People post about lost pets, block parties, car break-ins, plumber recommendations, helping ailing neighbors, local politics, school plays... All ages partake, from seniors in their 80s seeking community support to stay in their homes to teenagers looking for summer jobs. In one rural area, people used FPF to find a pair of spooked horses who jumped their fence, then pitched in to build a better enclosure as a gift to the owners. In an urban neighborhood, residents rallied around a mother who was assaulted in the park, and eventually got the city to improve safety conditions there. And in a different community, a young family asked for a couple volunteers to help move their household into new digs across the street—36 neighbors showed up!”

FPF member and University of Vermont dean Susan Comerford is quoted in that same article. She says, “Front Porch Forum is a post-modern return to citizen democracy...(it) may well be the most important advance in community development strategies in decades.”

She might be right. But the coolest thing about FPF in my book is that it upends the assumed role of the Internet in our lives. It asserts that our online lives don’t have to be distinct from our offline lives—that they can merge in healthy, useful, positive, reciprocal ways. And even better than that...Front Porch Forum encourages us to reconnect with each other in person, tête-à-tête, to have conversations and shake hands and share babysitters and roto-tillers and generally help each other out. It pulls us out of our digital isolation and pushes us back into our front yards and onto the street, out to the park or the playground or the farmer’s market or the local garage to see what’s going on, to remember who we are, and even who we want to be, as parents and friends and citizens. It helps us be neighbors.

How simple and how novel, all at the same time.

Submitted by Michael Wood-Lewis (not verified) on Sat, 08/28/2010 - 19:13.

Great insights, Jill. Thanks for your kind words about Front Porch Forum, too. One additional point about FPF in Starksboro: Not only did half the town sign up in the first year, but three-quarters of those that did posted! And one-third posted frequently. This level of participation is amazing compared to other social media, and says as much about Starksboro and Orton's Art & Soul project as it does about FPF. Cheers! -Michael

Submitted by jkiedaisch on Sun, 08/29/2010 - 08:32.

The other surprising thing about that level of participation is that it's taking place in a rural Vermont town with less than ideal Internet access. I remember early in the Art & Soul project residents explaining how difficult it was to stay in touch with, and even know who their neighbors were given the geographical layout of the town. It's spread out, and the small pocket villages are in some cases separated by miles, and not all of those miles have good connector routes and roads. FPF, in many ways, has become the connective tissue between these isolated rural settlements. I'd love to see how FPF would work in a densely populated urban setting, like the Lower East Side of NYC, for example. That'd really keep you hopping! Keep up the great work, Michael...

Submitted by Michael Wood-Lewis (not verified) on Fri, 09/03/2010 - 14:10.

Good point, Jill. FPF's pilot includes urban, suburban and rural areas, and it's been successful in all those settings. In Burlington's Old North End, e.g., FPF has 2,500 subscribers within several blocks of low-rise old urban neighborhood...and FPF is used in much the same way as it is in rural Starksboro. Bottom line: most people want to know their neighbors, be aware of goings-on right around where they live, and have an easy way to communicate over time with neighbors. And that's what FPF provides.

Submitted by Steven Clift (not verified) on Fri, 09/10/2010 - 11:57.

FPF is part of what I call the "Locals Online" movement: http://e-democracy.org/locals There are thousands of "hosts" of independent neighborhood e-mail lists, blogs, and social networks. Many of them trade notes in this online community of practice: http://e-democracy.org/locals FPF, an innovative business approach, is one of the rare successful "network" providers that serve more than one area. Others include i-Neighbors (academic), Neighbors4Neighbors across Boston (non-profit), ToolzDo (also commercial), and my non-profit E-Democracy.org. Jill asked about urban settings. I invite you to look at the Powderhorn - http://e-democracy.org/poho - and Standish Ericsson - http://e-democracy.org/se - neighborhoods in Minneapolis as well as our Ford Foundation funded efforts in two high immigrant neighborhoods - http://e-democracy.org/inclusion We also host a community forum in a majority Native American community in northern Minnesota. Because we are a civic engagement project, our forums are by design "public" whether you register or not. We also support free and open city-wide political conversation and announcements. So our close to 20 "community life" neighborhood forums tie into two more political city forums - http://e-democracy.org/mpls http://e-democracy.org/stpaul The challenge for the "network" providers is how you sustain growth, maintain quality, and generate more revenue than it costs to make the whole thing work. While none of us have figured that our completely, FPF with their local business advertising/sponsorship is definitely on to something. What they do and others in the movement contrasts night and day with the anonymous online news commenting on local media sites. My open question is how do we get the local media involved as partners in this to counter their community destruction when they would prefer to own the whole local interactive space themselves. Hmmm. Any ideas?

Submitted by jkiedaisch on Fri, 09/17/2010 - 13:57.

Thanks for your comments, Steven. There have got to be some incentives for local media outlets to collaborate with online networks. The obvious benefit is the opportunity to attract a new, different, potentially younger readership via an online forum. But what about collaborative content...articles and editorials and discussions that have a live simultaneously on both "platforms" and feed off each other. Could bridge some significant divides that way and start conversations among otherwise one-track/unintegrated audiences.

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